Terms of Service

Please read these Terms of Service ("Terms") carefully before using the Glovoy mobile application or website (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

The Service is operated by TecEnc, a sole proprietorship registered under the Udyam MSME scheme, Navi Mumbai, Maharashtra, India ("we", "us", "our").

1. Who May Use the Service

You must be at least 18 years old and have the legal capacity to enter into a binding contract to create a Glovoy account. Accounts are created by parents or legal guardians on behalf of children aged 6–9 years. Children do not create their own accounts.

By creating an account, you confirm that you are the parent or legal guardian of the child whose profile you create, and that you have the authority to accept these Terms on their behalf.

The free content on this website (practice questions without an account) may be used by anyone.

2. Description of Service

Glovoy provides educational practice questions for Indian school children preparing for Olympiad examinations (including but not limited to SOF IMO and IEO). The Service includes:

• Free website content — 5 practice questions per topic, accessible without an account
• Glovoy app (subscription) — 100+ adaptive questions per topic, mastery tracking across Bronze, Silver and Gold difficulty levels, and a parent progress dashboard

We reserve the right to modify, suspend or discontinue any part of the Service at any time, with or without notice. We will not be liable for any such modification, suspension or discontinuation.

3. Subscriptions and Payments

Free trial

New subscribers receive a 7-day free trial. No charge is made during the trial period. If you cancel before the trial ends, you will not be charged. If you do not cancel, your subscription begins automatically at the end of the trial.

Subscription fee

The app subscription is priced at ₹999 per year (or such other price as displayed at the time of purchase). Prices are inclusive of applicable taxes. We reserve the right to change pricing with 30 days' notice to existing subscribers.

Billing and renewal

Subscriptions are billed annually and renew automatically. Payment is processed by the Apple App Store (iOS) or Google Play Store (Android). Your subscription renews at the current rate unless cancelled at least 24 hours before the renewal date.

Cancellation

You may cancel at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of the current paid period — you retain access until then. We do not offer partial refunds for unused time in a subscription period, except where required by applicable law.

Refunds

Refund requests must be directed to Apple App Store or Google Play Store as applicable, in accordance with their respective refund policies. TecEnc does not process refunds directly for in-app purchases.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Reproduce, distribute, sell or sublicense any content from the Service without our written permission
• Attempt to reverse-engineer, decompile, or extract source code from the app
• Use automated tools (bots, scrapers) to access or extract content from the website or app
• Share your account credentials with others or create accounts on behalf of third parties
• Attempt to circumvent any security measures or access controls
• Upload or transmit viruses or any other malicious code
• Use the Service in a way that could harm children

We reserve the right to suspend or terminate your account without notice if we reasonably believe you have violated these Terms.

5. Intellectual Property

All content on the Service — including but not limited to practice questions, explanations, difficulty classifications, curriculum design, text, graphics, logos and software — is owned by or licensed to TecEnc and is protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial educational purposes only. This licence does not include any right to:

• Copy or reproduce questions or content for distribution
• Use our content to train AI or machine learning models
• Create derivative works based on our content
• Use our trademarks, logos or brand elements without permission

6. User-Generated Content

The Service does not currently include features for users to submit content. If such features are added in the future, these Terms will be updated accordingly.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

• Fitness for a particular purpose (including Olympiad exam success)
• Accuracy or completeness of educational content
• Uninterrupted or error-free operation
• Compatibility with any specific device or operating system

Glovoy is a practice tool. We make no guarantee that use of the Service will result in any particular examination score or outcome.

9. Limitation of Liability

To the maximum extent permitted by applicable law, TecEnc shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the Service, including but not limited to loss of data, loss of profits, or damage to reputation, even if advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or ₹999, whichever is greater.

10. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party services. Links do not constitute endorsement.

11. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Send a notification to your registered email address
• Display a notice in the app on next launch

Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Service and cancel your subscription.

12. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you violate these Terms, without refund of any prepaid subscription fees (except where required by law).

On termination, Sections 5 (Intellectual Property), 8 (Disclaimer), 9 (Limitation of Liability) and 13 (Governing Law) survive.

13. Governing Law and Disputes

These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Navi Mumbai, Maharashtra, India.

Before initiating any legal proceedings, we encourage you to contact us at support@glovoy.com so we can attempt to resolve the dispute informally.

14. Contact Us

• Operator: TecEnc
• Address: Navi Mumbai — 410210, Maharashtra, India
• General enquiries: support@glovoy.com
• Privacy matters: privacy@glovoy.com